You can make your payments via the Resident Portal Via the Resident Portal select “Need to Sign Up?” Select “Make a Payment” Add your account Pay An instructional email would have been sent to you following your initial lease approval. If you have any questions, please contact our team.

Move-In Guide

Welcome to RISE Bartram Park, Let’s get you moved in!

We’re so glad you’ve chosen to live at our community. In this guide, you will find everything you need to get settled into your new place.

Before Your Move-In Day

To expedite your move-in process, make sure you have paid your first installment and the Resident Shield fee.

Paying Your First Installment

To receive keys to your apartment, all move in fees must be paid. Paying online is quick and easy!

How to Pay Online

You can make your payments via the Resident Portal
Via the Resident Portal select “Need to Sign Up?”
Select “Make a Payment”
Add your account
Pay
An instructional email would have been sent to you following your initial lease approval. If you have any questions, please contact our team.

Acceptable Payment Options

Online with a debit or credit card: Resident Login
E-check (checking or savings account)

Resident Shield

Resident Shield takes the place of a traditional security deposit and is non-refundable. Resident Shield is required upon lease signing or lease renewal.

Learn more about Resident Shield here.

To learn more about additional, renter’s insurance, click here.

Maintenance

To submit a regular maintenance request you can go online to your resident portal.

Requests are typically completed within 48 hours.

For after hour maintenance emergencies, please call (904) 618-2510

Storage Units & Garages

Limited storage units and garages are available for a monthly fee. Please reach out to the leasing office to ask about reserving a storage unit or garage.

Utilities

You will be responsible for setting up your own electricity and water.

Fiber Internet

Fiber Internet starts at $65/month.

Call (877) 293-2973 for help

Press 2 for Existing Customer
Press 2 for Business Customer
Then press 3 for Technical Support

Electric

You will be responsible for setting up your own electricity. Electricity is managed by JEA Electric. You can set up or transfer your account at jea.com.

Need help moving? GTFO can help.

Based in Jacksonville with full turnkey services, our preferred moving partner, GTFO Moving Company, can move your furniture and valuable belongings from anywhere in the continental US.

You can get a quote through their website gtfomovingco.com and let them know that you’re a future RISE Julington resident.

Move-In Guide

Before Your Move-In Day

Maintenance

Storage Units & Garages

Utilities

Fiber Internet

Electric

Need help moving? GTFO can help.

About Rise

COMpany

Leasing Hours

Contact Information