Get up to 8 weeks FREE, plus waived app/admin fee, and spin the wheel for a chance to win up to $500 in prizes!

Apply within 24 hours of touring: $0 app + admin fee. Apply within 48 hours of touring: $99 app + admin fee.

Terms and conditions apply. Specials and rent discounts will be calculated upon application approval. Contact our leasing professionals today to learn more.

Move-In Guide

Welcome to RISE Bartram Park, Let’s get you moved in!

We’re so glad you’ve chosen to live at our community. In this guide, you will find everything you need to get settled into your new place.

Before Your Move-In Day

To expedite your move-in process, make sure you have paid your first installment and the Resident Shield fee.

To receive keys to your apartment, all move in fees must be paid. Paying online is quick and easy!

  • You can make your payments via the Resident Portal 
  • Via the Resident Portal select “Need to Sign Up?”
  • Select “Make a Payment”
  • Add your account
  • Pay
  • An instructional email would have been sent to you following your initial lease approval. If you have any questions, please contact our team.
  1. Online with a debit or credit card: Resident Login
  2. E-check (checking or savings account)

Resident Shield takes the place of a traditional security deposit and is non-refundable. Resident Shield is required upon lease signing or lease renewal.

Learn more about Resident Shield here.

To learn more about additional, renter’s insurance, click here.


To submit a regular maintenance request you can go online to your resident portal.

Requests are typically completed within 48 hours.

For after hour maintenance emergencies, please call (904) 618-2510

Storage Units & Garages

Limited storage units and garages are available for a monthly fee. Please reach out to the leasing office to ask about reserving a storage unit or garage.


You will be responsible for setting up your own electricity and water. 

Fiber Internet

Fiber Internet starts at $65/month.

Call (877) 293-2973 for help

Press 2 for Existing Customer
Press 2 for Business Customer
Then press 3 for Technical Support


You will be responsible for setting up your own electricity. Electricity is managed by JEA Electric. You can set up or transfer your account at jea.com.

Need help moving? GTFO can help.


Based in Jacksonville with full turnkey services, our preferred moving partner, GTFO Moving Company, can move your furniture and valuable belongings from anywhere in the continental US.

You can get a quote through their website gtfomovingco.com and let them know that you’re a future RISE Julington resident.

GTFO Moving